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PRIVACY POLICY
Response Database Integrations Pty Ltd is committed to providing quality services and this policy outlines our ongoing obligations to our customers with how we manage any information collected through our digital assets.
Response Database Integrations Pty Ltd has adopted the Australian Privacy Principles (APP) contained in the Privacy Act of 1988 (the Privacy Act). The APP governs the way in which Response Database Integrations Pty Ltd collect, use, disclose, store, secure and dispose of personal information.
Personal Information is information or an opinion that identifies an individual. Examples of personal information collected include: names, addresses, email addresses, and phone numbers.
Personal information is collected for the primary purpose of providing services and information to customers, clients and marketers. Unsubscribing from Response Database Integrations Pty Ltd mailing/marketing lists is possible at any time via request.
The collection of personal information will, where appropriate and where possible, be explained to customers along with the reasons for collecting the information and how it will be used.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal records or health information. Sensitive information will be used by Response Database Integrations Pty Ltd only:
▪ For the primary purpose for which it was obtained;
▪ For a secondary purpose that is directly related to the primary purpose;
▪ With explicit consent; or where required or authorised by law.
Where it is reasonable and practicable to do so, information will be collected exclusively from the owner. However, in some circumstances third parties may furnish the information. In such a case, reasonable steps will be taken to ensure that customers are made aware of the information provided by the third party.
Information may be disclosed in a number of circumstances including the following:
▪ Third parties where consent was given to the use or disclosure;
▪ Where required or authorised by law.
Personal information is stored in a manner that reasonably protects it against misuse and loss from unauthorised access, modification or disclosure.
When the personal information is no longer needed for the purpose for which it was obtained, reasonable steps will be taken to destroy or permanently delete the said personal information. However, most of the personal information is or will be stored in client files which will be kept by Response Database Integrations Pty Ltd for a minimum of 7 years.
Information held can be updated and/or corrected, subject to certain exceptions. Those who wish to access this information can write to Response Database Integrations Pty Ltd.
Response Database Integrations Pty Ltd will not charge any access fee for request, but may charge an administrative fee for providing a copy of the personal information.
In order to protect the information, requesters will be asked for identification.
It is important to us that the personal information is up to date. Response Database Integrations Pty Ltd will take reasonable steps to make sure that the personal information is accurate, complete and up-to-date. If the stored information is not updated or is inaccurate, customers can send an update request to Response Database Integrations Pty Ltd.
This Policy may change from time to time without prior notice and is available on the company website.
For queries or complaints about Response Database Integrations Pty Ltd’ Privacy Policy, please contact us.